HOW DO I REGISTER FOR CHRONIC MEDICATION?

Remember: Chronic medicines approved from the additional non-PMB chronic condition benefit on the Classic, Classic Network and Optimum options will be paid subject to an annual limit.

ESSENTIAL/CUSTOM OPTION

STEP 1

Ask your network doctor to complete the chronic application form

STEP 2

Your network doctor will submit the form, together with a copy of the script, to the chronic department on your behalf

STEP 3

Notification of the outcome will be sent to both you and your doctor

STEP 4

Take your original prescription to the approved network pharmacy to obtain your medication

HOSPICARE/HOSPICARE NETWORK

STEP 1

Send the prescription inclusive of the diagnosis codes (ICD10 codes) to the chronic department via:

  1. Fax 031 5800 625
  2. Email chronic@mhcmf.co.za

STEP 2

Your pharmacist/healthcare provider may call the chronic team on 0861 000 300 to register you telephonically for your chronic conditions/medication

STEP 3

Notification of the outcome will be sent to both you and your doctor

STEP 4

FOR HOSPICARE:
Take your original prescription to the approved network pharmacy to obtain your medication

FOR HOSPICARE NETWORK:
Send your script to Medipost Courier Pharmacy via

  • Fax – Number: 0866522001
  • Email- motohealth@medipost.co.za

CLASSIC/CLASSIC NETWORK

STEP 1

Send the prescription inclusive of the diagnosis codes (ICD10 codes) to the chronic department via:

  1. Fax 031 5800 625
  2. Email chronic@mhcmf.co.za

STEP 2

Your pharmacist/healthcare provider may call the chronic team on 0861 000 300 to register you telephonically for your chronic conditions/medication

STEP 3

Notification of the outcome will be sent to both you and your doctor

STEP 4

FOR CLASSIC:
Take your original prescription to the approved network pharmacy to obtain your medication

FOR CLASSIC NETWORK:
Send your script to Medipost Courier Pharmacy via

  • Fax – Number: 0866522001
  • Email- motohealth@medipost.co.za

OPTIMUM

STEP 1

Send the prescription inclusive of the diagnosis codes (ICD10 codes) to the chronic department via:

  1. Fax 031 5800 625
  2. Email chronic@mhcmf.co.za

STEP 2

Your pharmacist/healthcare provider may call the chronic team on 0861 000 300 to register you telephonically for your chronic conditions/medication

STEP 3

Notification of the outcome will be sent to both you and your doctor

STEP 4

Collect your medication from the pharmacy. Remember, if you use a network pharmacy, co-payments may be avoided.

DID YOU KNOW?

Did you know that you may ask for a list of medications for your condition which Moto Health Care will fund on your Option? (This list is called a Formulary and will assist your doctor in prescribing a medication which would not cost you money.) Dial 0861 000 300 to find out more.

Members on the Essential and Custom options who require chronic medication, will be assisted by the prescribing network provider.

All registered members will receive a letter reflecting the following information:

  • list of medicine authorised or rejected as chronic
  • authorisation period
  • a care plan outlining the authorised treatment and benefits

To ensure that you continue to obtain your chronic medication, a new prescription needs to be submitted every 6 months.