Contact Details
Call Centre
0861 000 300 | info@mhcmf.co.za
Complaints and Queries:
info@mhcmf.co.za
Physical Address of the Scheme:
Holiday House, 156 Bram Fischer Drive Ferndale
Postal Address:
PO Box 2338, Durban, 4000
Operating hours
Our call centre is open from 07:00 to 17:00 on weekdays and from 08:00 to 12:00 on Saturdays.
The regional offices are open between 08:00 and 16:00 from Monday to Friday.
REGIONAL WALK-IN CENTRES CONTACT NUMBER
Employers and members who do not use the services of a broker may contact:
0861 000 300
Regional Walk-in Centres
Western Cape
Momentum, 2nd Floor, Birkdale House 2, Riverpark Offices, Parklane Road, Mowbray
Eastern Cape
Momentum, Waterfront Business Park, Unit 5, 1st Floor, 1 Pommern Street, South End, Gqeberha
KwaZulu-Natal
Momentum, 201 Umhlanga Ridge Boulevard, Cornubia, Durban
Gauteng
Momentum, 268 West Avenue, Centurion
Other Important Contacts
Ambulance Emergency – EuropAssistance
0861 009 353
Hospital authorisations
0861 000 300 | auths@mhcmf.co.za
Authorisation for chronic medication
Optimum, Classic, Classic Network, Hospicare and Hospicare Network options
0861 000 300 | chronic@mhcmf.co.za
Custom and Essential Options
0861 000 300 | chronic@mhcmf.co.za
Claims
0861 000 300 | claims@mhcmf.co.za
Membership applications and enquiries
0861 000 300 | membership@mhcmf.co.za
Confidential HIV Programme
0860 109 793 | ha@mhcmf.co.za
Oncology Treatment Programme
0861 000 300 | oncology@mhcmf.co.za
HealthSaver
0861 000 300 | info@mhcmf.co.za
Fraud line
0800 000 436 | mhcmf@tip-offs.com
POPIA
0861 000 300 | popia@mhcmf.co.za
Medipost
012 426 4000 | info@medipost.co.za