Integrated Care

• Chronic patients (depending on the severity of your condition) for example members who have been diagnosed with diabetes, hypertension, HIV and cancer.
• Patients with an increased risk of having an adverse health event that may, for example, result in hospitalisation.
• Patients who have had severe in-hospital or other acute health events patients with rare diseases who require constant monitoring.

It’s important to keep in mind that Integrated Care is a health management programme and not a medical scheme benefit. We have a sophisticated process, based on our advanced managed care principles and protocols, that quickly identifies members who could benefit from the helping hand the programme offers. Once identified, we start helping you to use your specific option’s benefits better. In some cases, we’ll even unlock extra benefits that assist you to stay as healthy as possible, for as long as possible.

If you have registered on the Chronic Illness Benefit, you can join the patient care programme especially designed to assist you manage your chronic condition. Partnering with your healthcare practioner, the care programme unlocks additional services according to your unique needs and condition, for example diabetic enrolees have additional benefits for dieticians. Upon registration onto the programme, you will also be allocated to your personal wellness or lifestyle coach depending on your risk profile, these coaches are there to assist and advise you during every step of your healthcare journey.

Special care is taken to ensure your privacy and confidentiality is maintained, including the way in which your medication is delivered.

1. Contact 0860 109  793 or download the registration form from www.mhcmf.co.za
2. Return the completed form via fax to 012 675 3848 or email it to ha@mhcmf.co.za.
3. A care coach from the HIV/Your Life programme will contact you.

If you are diagnosed with cancer, register for the oncology programme as soon as possible. Once we have approved your cancer treatment, you are covered for additional benefits offered by the programme. Benefits include chemotherapy, radiotherapy, visits to the Oncologists and cancer related blood tests.

How do you register on the programme?

1. Your oncologist must email your histology report and treatment plan to oncology@mhcmf.co.za.
2. Your treatment plan will be reviewed and a member of the clinical team will contact your doctor.
3. The oncology management team will call you to discuss the authorised treatment plan.

Note: If your oncology treatment plan changes or additional benefits are required, please ensure that your oncologist notifies the oncology management team.

Holistic home-based end of life care and services are provided via our Palliative care programme, assisting members and their families to cope better. This benefit is subject to Scheme Rules and clinical protocols.